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Privacy Policy

How We Collect, Use & Protect Your Information

1. Introduction

Implantaire Technologies India Private Limited ('Implantaire', 'we', 'us', or 'our') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website www.implantaire.com ('Website') or interact with us in connection with our services.

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This Policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of the Digital Personal Data Protection Act, 2023 ('DPDPA') of India.

By using this Website, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you contact us, submit an inquiry, or apply for a position, we may collect:

  • Full name, job title, and company name;

  • Email address, phone number, and postal address;

  • Content of your message, inquiry, or project brief;

  • Resume, portfolio, or work samples (for career applications).
     

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address, browser type, and operating system;

  • Pages visited, time spent on pages, and referring URLs;

  • Device identifiers and geographic location (city/country level);

  • Cookies and similar tracking technologies (see Section 6).
     

Information from Third Parties

We may receive information about you from LinkedIn, social media platforms, or business partners when you engage with our profiles or referral partnerships.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and communicate about potential projects;

  • To provide, manage, and improve our design, engineering, and manufacturing services;

  • To process career applications and evaluate candidates;

  • To send you relevant updates about our services, news, or events (with your consent);

  • To comply with legal obligations and enforce our Terms and Conditions;

  • To analyse website usage and improve user experience;

  • To protect the security and integrity of our Website and systems.
     

We will not use your personal information for purposes other than those stated without your prior consent, except where required by applicable law.

4. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process your personal data on the following lawful grounds:

  • Consent: Where you have given explicit consent, such as subscribing to updates or submitting a contact form;

  • Contractual Necessity: To perform our obligations in connection with a service agreement;

  • Legitimate Interests: To maintain and improve our Website, prevent fraud, and conduct business communications;

  • Legal Obligation: To comply with applicable laws and regulatory requirements.

5. Sharing of Information

With Service Providers

We may share your information with trusted third-party vendors who assist us in operating our Website or delivering our services (e.g., web hosting, email services, analytics). These vendors are contractually bound to keep your information confidential and use it only for the purposes specified by Implantaire.

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With Business Partners

If you are referred to us through an associate or partner, we may share relevant project-related information with that partner to the extent necessary to deliver services. We maintain a network of vetted Associates as listed on our Website.

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Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

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No Sale of Data

Implantaire does not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances.

6. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the Website.
 

Types of cookies we use:

  • Essential Cookies: Necessary for the Website to function correctly;

  • Analytics Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics);

  • Preference Cookies: Remember your settings and preferences.
     

You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if cookies are disabled. As our Website is built on Wix, Wix's own cookie management applies — please refer to Wix's cookie policy at www.wix.com/about/privacy for further details.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements:

  • Inquiry and contact form submissions: Up to 3 years from last contact;

  • Project-related data: Duration of project plus 7 years (in line with Indian statutory requirements);

  • Career applications: 1 year from the date of application unless you are engaged;

  • Website analytics data: Up to 26 months.
     

Upon expiry of the retention period, we will securely delete or anonymise your personal data.

8. Data Security

Implantaire is ISO 9001:2015 certified and implements appropriate technical and organisational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • Encrypted data transmission (SSL/TLS) on our Website;

  • Access controls and authentication for internal systems;

  • Regular security reviews and assessments;

  • Confidentiality obligations for all staff and contractors.

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and you provide your information at your own risk.

9. Your Rights

Under the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you;

  • Right to Correction: Request correction of inaccurate or incomplete data;

  • Right to Erasure: Request deletion of your personal data (subject to legal obligations);

  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent;

  • Right to Grievance Redressal: Raise a complaint with our designated Data Protection Officer.
     

To exercise any of these rights, please contact us at the details provided in Section 13. We will respond to all legitimate requests within 30 days.

10. International Data Transfers

Implantaire is headquartered in Mysuru, India and primarily processes data within India. If your inquiry or engagement involves international data transfer (e.g., from clients based outside India), such transfer will be handled in accordance with applicable Indian data protection laws, including any cross-border data transfer regulations under the DPDPA 2023, and appropriate safeguards will be put in place.

11. Children's Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.

12. Third-Party Links

Our Website contains links to third-party websites including LinkedIn, Facebook, Instagram, and X (Twitter). This Privacy Policy applies solely to information collected on our Website. We are not responsible for the privacy practices of third-party websites and encourage you to read their respective privacy policies before sharing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated Policy on this page with a revised effective date. Your continued use of the Website following any changes constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically.

14. Grievance Officer / Contact Us

In accordance with the Information Technology Act, 2000 and the rules thereunder, the name and contact details of our Grievance Officer are:

 

Data Protection & Grievance Officer

Implantaire Technologies India Private Limited

203/A, Hebbal Industrial Area, Belavadi Post

Mysuru, Karnataka – 570018, India

Email: info@implantaire.com

Phone: +91 (821) 400 3000

Website: www.implantaire.com

 

We will address your grievances within 30 days of receipt of your complaint.

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